Terms And Conditions

TERMS AND CONDITIONS OF SERVICE

Last Updated: May 2026

OVERVIEW

This website is operated by WESTMONT COMMERCE LTD. Throughout the site, the terms “we”, “us” and “our” refer to patilic.com. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 - ONLINE STORE ELIGIBILITY

  • By agreeing to these Terms of Service, you represent that you are at least 18 years of age (the age of majority in the United Kingdom) and possess the full legal capacity to enter into a binding consumer contract under the laws of England and Wales.
  • You may not use our premium pet products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to UK copyright and intellectual property laws).
  • A breach or violation of any of the Terms will result in an immediate termination of your access to our Services and potential civil or criminal escalation.

SECTION 2 - GENERAL CONDITIONS AND CONTRACT FORMATION

2.1 Right of Refusal

We reserve the right to refuse service to anyone for any legitimate business reason at any time.

2.2 Payment & Data Security

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks using industry-standard Secure Sockets Layer (SSL) or Transport Layer Security (TLS) technology, fully complying with PCI-DSS guidelines.

2.3 Intellectual Property Rights

All registered and unregistered intellectual property rights on this Site—including but not limited to brand titles, trade names, text, graphics, logos, button icons, product designs (specifically our folding spherical dog water bottles), code structures, and imagery—belong strictly to WESTMONT COMMERCE LTD. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

2.4 Legal Contract Formation

Please note that the display of products on our Site constitutes an "invitation to treat" rather than a legally binding offer. A binding contract for the sale of goods is only executed when we physically despatch the product(s) to you and send a formal Shipment Confirmation Email. Prior to despatch, we maintain an absolute right to decline, adjust, or cancel an order for any valid reason, including pricing errors, stock inaccuracies, or failed fraud screening.

SECTION 3 - SYSTEM INTEGRITY, SECURITY, AND REVERSE ENGINEERING

The User strictly agrees not to engage in reverse engineering, decompiling, decompilation, or any other action aimed at uncovering, obtaining, or copying the source code, infrastructure layout, or databases associated with this website.

Furthermore, you shall not attempt to breach, test, or circumvent the security framework of the website’s hosting environments or network nodes. Any such digital violation will result in immediate legal actions. The User will be held fully liable for all direct or consequential financial damages incurred by third parties or WESTMONT COMMERCE LTD as a result of such breaches.

SECTION 4 - ACCURACY, COMPLETENESS, AND PRODUCT VARIANCE

4.1 General Site Information

While we make every reasonable effort to ensure information on this site is precise and up-to-date, we cannot be held legally liable if data made available on this site contains occasional errors or omissions. The material on this site is provided for general retail consumer guidance only.

4.2 Direct-from-Source Product Variance

Because we operate a streamlined, direct-from-source global fulfillment framework to provide elite material quality, slight manufacturing updates may occur. Minor variations in external packaging elements, precise texturing, or exact hue layouts compared to your monitor display do not constitute a product defect or a misleading description, provided the mechanical and structural specifications (such as 304 stainless steel and food-grade silicone safety) remain identical.

SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICING

Prices for our products are subject to change without prior notice.

We reserve the right at any time to modify, update, or discontinue the Service (or any product configuration thereof) without liability to you or any third party.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT MANAGEMENT

We reserve the right to restrict or refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we modify or cancel an order, we will attempt to notify you via the email address provided at checkout. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by commercial dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all transactions executed at our store.

SECTION 7 - THIRD-PARTY EXTENSIONS AND EXTERNAL LINKS

We may provide you with access to optional third-party tools (such as integrated tracking portals or secure payment configurations like Shopify Payments, PayPal, or Shop Pay). You acknowledge that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind.

Third-party links on this site may direct you to external websites that are not affiliated with us. We accept no legal responsibility or financial liability for checking the accuracy of external content, nor do we warrant the security protocols of third-party platforms.

SECTION 8 - PROHIBITED USES

In addition to other prohibitions set forth throughout these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to engage in illegal acts.
  • To violate any international, federal, or local UK regulations, statutes, and ordinances.
  • To infringe upon or violate our intellectual property rights or those of others.
  • To submit false, misleading, or deceptive product reviews or user comments.
  • To upload or transmit viruses, malware, worms, or any type of malicious code that could compromise site functionality.
  • To harvest, track, or scrape the personal information of other users.
  • To circumvent or bypass the technical security architecture of the Service, the Internet, or related digital payment gates.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

9.1 Service Availability

We do not guarantee, represent, or warrant that your use of our service will be completely uninterrupted, timely, secure, or error-free.

9.2 Statutory Protections & Caps on Liability

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our proven negligence, fraud, or any other matter that cannot be lawfully limited under the laws of England and Wales.

Subject to the statutory rights granted to consumers under the UK Consumer Rights Act 2015, you expressly agree that your use of the service is at your sole risk. In no case shall WESTMONT COMMERCE LTD, our directors, officers, employees, or contractors be liable for any indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost data, or replacement costs—arising from your use of the service or any products procured via the site. Our total liability to you for any claim arising out of a purchase transaction shall be strictly capped at the total price paid by you for the specific goods in question.

SECTION 10 - FORCE MAJEURE

Neither party shall be held liable for any failure, disruption, or delay in performing its contractual obligations under these Terms if such delay is caused by events completely beyond its reasonable control.

This includes, but is not limited to: natural disasters, fires, explosions, civil unrest, war, riots, strikes, pandemics, cross-border supply chain gridlocks, global internet infrastructure disruptions, or severe customs clearance system blackouts. During the continuation of such events, the obligations of both parties are suspended without penalty.

SECTION 11 - EVIDENCE AGREEMENT & DIGITAL LOGS

In the event of any legal dispute arising from this agreement, the business books, digital records, database entry logs, and electronic communications of WESTMONT COMMERCE LTD shall be accepted as primary and conclusive evidence in accordance with civil procedure rules in the United Kingdom. Both parties agree not to object to the admissibility of these electronic records as valid evidence in any judicial proceedings.

SECTION 12 - SEVERABILITY

In the event that any individual provision of these Terms of Service is determined by a competent court to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms, and such determination shall not affect the legal validity and enforceability of any remaining provisions.

SECTION 13 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any operating policies (such as our separate Shipping Policy and Refund Policy) posted by us on this site constitute the entire agreement and understanding between you and us, completely superseding any prior agreements or proposals, whether oral or written. Any ambiguities in the interpretation of these Terms shall not be automatically construed against the drafting party.

SECTION 14 - GOVERNING LAW AND JURISDICTION

These Terms of Service, along with any separate transactional agreements whereby we provide you with products, shall be governed by, interpreted, and construed in accordance with the laws of England and Wales. Any dispute, claim, or legal escalation arising out of these terms shall be subject to the exclusive jurisdiction of the English Courts.

SECTION 15 - CORPORATE IDENTITY AND ENQUIRIES

Legal entity ownership, company registration figures, and direct communication points are permanently available via our official brand channels. For any formal notices, structural compliance enquiries, or general support questions regarding these Terms of Service, please reach out directly to our operations desk using the verified customer support email address displayed in our website's footer.